Incentives and rewards

The problem

Many incentives and rewards campaigns leverage traditional card solutions that lead to a poor customer experience. These rigid offerings fail to deliver on modern customer preferences and limit the ability to customize to the needs of your business.

The solution

Modern card solutions provide the scale, control, and flexibility needed to keep up with ever-changing consumer preferences. Give yourself a competitive advantage by building dynamic incentive programs on a modern platform.

Campaign manager

Incentive campaign

You onboard a business customer who wants to run a new program to incentivize spend.

Program Owner

Incentive campaign

The customer kicks off an incentive-based campaign .

Glasshouse Payments platform

Card issued

A high-value customer receives the incentive card and adds it to their mobile wallet.

Glasshouse Payments platform

Spend evaluated

Dynamic spend controls are used to ensure the purchase is within the campaign criteria.

Retailer

Auth requested

Glasshouse Payments’ platform is contacted by the appropriate network for authorization.

Retailer

Card presented

A high-value customer receives the incentive card and adds it to their mobile wallet.

Retailer

Transaction completed

Authorization is successful and the transaction is confirmed.

Campaign manager

Notification received

Glasshouse Payments webhooks provide real-time notifications on spending that can be used to extend additional offers.

Dynamic spend controls

Create customized solutions for your customers and reduce the opportunity for fraud with controls that can be set for a specific merchant, merchant group, category, amount, loyalty score and more.

Flexible card issuing

Instantly issue virtual cards or tokenized cards for digital wallets so customers can start spending right away, or issue branded physical cards.

Simplified Reconciliation

Managing a ledger is hard work. Let Glasshouse Payments do it for you. With our hands-on approach, we will sweep back your unspent funds for clean reconciliation.

Data insights

Track the success of your rewards program with visibility into customer habits, spending, balances, and more.

Webhooks

Receive notifications on card activity as events happen (e.g., alerts on low card balance can provide an opportunity to extend a promotion to a high-value customer).

Expansion opportunities

First to market with Gateway Just-In-Time Funding (JIT), we can evolve your programs to unlock unique spending use cases